Sending SMS

The SMS page

Open SMS in the left menu. Four cards at the top show this month:

boornoo.com/dashboard/sms

1234

Point by point

Tap a number to see what it is.Point at a number, or scroll the list.

1. 1Plan SMS leftYour plan includes some SMS each month. These are used first.
2. 2SMS creditsCredits bought from the platform — used once the plan's SMS run out.
3. 3Sending throughThe platform, or your own account.
4. 4The tabsNew SMS, Campaigns, SMS log, Automatic SMS and Settings.

Writing and sending an SMS

boornoo.com/dashboard/sms

123456

Point by point

Tap a number to see what it is.Point at a number, or scroll the list.

1. 1Who gets itGuardians, students, staff, families of today's absentees, families with dues, or your own list of numbers.
2. 2Pick classes or batchesPick none to send to everyone.
3. 3Write the message
4. 4Insert name, class, duesEach person gets their own name and details.
5. 5Characters and SMS count70 Bangla or 160 English characters make one SMS.
6. 6CheckShows how many people, how many SMS, and samples.

1. 1On New SMS, choose who gets it. Tick classes, sections or batches if you want only some.
2. 2For your own list, choose Numbers and paste them, or upload a CSV/text file.
3. 3Write the message. Buttons like {{name}}, {{student}}, {{class}}, {{due}} fill in each person's details.
4. 4Press Check. On the right you'll see how many people, how many SMS, how many are left, and a few samples.
5. 5If it looks right, press Send now and confirm. To send later, turn on Send later and pick a time.

• A single Bangla letter or special symbol (like —) makes the whole SMS Unicode, at 70 characters per SMS. To keep English SMS cheap, use a plain - instead.
• A number listed twice gets one SMS. Wrong numbers and numbers that opted out are left out — the preview tells you how many.
• Outside sending hours (see Settings) the SMS waits for the next morning, so nobody is disturbed at night.
• If the plan and credits together aren't enough, it won't send — ask the platform for credits.

Approval

When an SMS goes to many people (over 100 by default) and its writer can't approve SMS, it waits for approval. The owner or an admin opens it on the Campaigns tab and presses Approve and send or Reject.

How a sent SMS went

boornoo.com/dashboard/sms

123

Point by point

Tap a number to see what it is.Point at a number, or scroll the list.

1. 1StatusScheduled, sending, sent, waiting for approval…
2. 2How many went out
3. 3One campaignOpen it for the recipients, cancel, or send the failed ones again.

Every SMS — automatic ones too — is in the SMS log tab, searchable by number, status and kind.

SMS that go out by themselves

boornoo.com/dashboard/sms

1234

Point by point

Tap a number to see what it is.Point at a number, or scroll the list.

1. 1Absent todayFamilies get one SMS a day when their child is marked absent, after the hour you choose.
2. 2Exam resultsGrade and GPA when results are published.
3. 3Fee SMSPayment receipts, refunds, new invoices, due reminders.
4. 4Save

There are also: late arrivals, admission decisions (to the applicant) and birthday greetings. Each SMS uses your plan or credits.

Settings: hours, sender name, opted-out numbers

• Sending hours — say 9 am to 8 pm. Campaigns and automatic SMS wait outside them. (Security codes and receipts don't wait.)
• Sender name ([[senderId|sender ID]]) — ask for one so SMS arrive as "ABC SCHOOL" instead of a number; attach a trade licence if you can. The platform registers it with the operators and approves it. Branded SMS count as more than one SMS per part.
• Opted-out numbers — they don't get campaigns or greetings; receipts, absences and results still go.
• Saved texts — keep texts you send often and pick them when writing.
• SMS credits — when credits came in and what used them.

Questions